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Community guidelines

NExdsign.com works because clients and designers can trust each other. These rules apply to everyone.

1. Keep everything on NExdsign.com

  • All messages, files and payments stay on the platform.
  • Don't share or ask for phone numbers, emails, WhatsApp, social media or payment details (PayPal, bank accounts and so on) to move work elsewhere.
  • Never offer, ask for or accept payment outside the platform, including for “next time”.
  • Contact details that are part of a design the client ordered (for example a business card or flyer) belong in the design file, not in the chat.
  • Why: payment protection, refunds, revisions and reviews only work for jobs done on NExdsign.com.

2. One person, one account

  • Designers verify their identity with their National Identity Card (NIC). One NIC can only ever have one account.
  • Don't share, sell or lend your account, and don't create extra accounts.
  • No fake reviews, and no hiring yourself.
  • Designers must post real works of their own to prove each speciality they choose. Posting someone else's work is grounds for a ban.
  • Designers can't message or contact other designers on the platform.
  • Client names and business details are kept private. Designers work with clients through the job room.

3. Honest, original work

  • Designers: deliver original work, use only fonts, photos and assets you have the right to use, meet your deadlines, and tell the client early if something changes.
  • Clients: give clear briefs, give feedback within the revisions included, and review fairly.

4. Respect

  • No harassment, hate, threats, spam or scams.

5. What happens if the rules are broken

  1. Warning (strike). Given automatically when contact details are sent in chat after the warning, or when our team confirms a report.
  2. Pause. After 3 strikes the account is paused: no new jobs, messages or posts until our team reviews it.
  3. Permanent ban. For serious or repeated violations, such as taking payment outside the platform, fraud or fake accounts. A ban is linked to the person's NIC and email, so they can't come back with a new account.

6. Report a problem

Use the Report button at the top of any chat, for example if someone asks you to pay or be paid outside the platform. Reports are confidential: the other person isn't told who reported them.